Find answers to common questions about our products & services at OrdinaryTech
OrdinaryTech is a Canada-based custom PC builder. We’ve been in business for over 6+ years and have hundreds of 5-star reviews from gamers, creators, and business clients.
Every build includes a 2-year parts and labour warranty plus lifetime tech support. We handle RMAs with manufacturers and offer extended coverage for business systems.
Yes. We verify compatibility, build around your components, and stress test the full system. We warranty our workmanship; manufacturer warranties remain with your parts.
We do CPU/GPU/RAM/storage/PSU/cooling upgrades and take trade-ins case by case. We’ll tell you if upgrading or a fresh build gives better value. Data migration is available.
Yes. We design GPU-accelerated workstations with NVIDIA RTX/Pro cards, ECC RAM options, NVMe storage, and high-airflow cooling. We can preinstall drivers, CUDA, PyTorch/TensorFlow, or creator apps.
Installment options are available at checkout for eligible customers. We provide CAD invoices, accept e-Transfer for custom quotes, and support purchase orders for approved business accounts.
GPUs and heavy coolers are braced, the interior is secured with protective foam, and shipments are insured with signature required. A quick-start guide is included.
1) Requirements and quote
2) Part approval
3) Pro assembly with OS, drivers, BIOS updates
4) 48 hr stress test and QA
5) Photos and proof of temps
6) Secure packaging and insured shipping
Yes, OrdinaryTech offers end-to-end IT infrastructure solutions - including server racks, network configuration, and on-site setup for startups, agencies, and data centers.
Of course. You can book a free consultation with our Toronto-based experts to discuss your goals, get recommendations, or get help designing a custom system that fits your needs and budget.
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FAQ - Custom PC Support, AI Workstations & IT Solutions – OrdinaryTech
Buying a custom-built PC, AI workstation, or enterprise server is a major investment whether you’re a gamer, creative professional, or Canadian business scaling your IT infrastructure. That’s why we’ve compiled answers to the most common questions about our products, services, and support.
Learn how our Toronto-based team designs and delivers custom gaming PCs, workstations, and data center systems engineered for performance and reliability. We cover everything you need to know from build times, component sourcing, and shipping across Canada, to warranty coverage, after-sales service, and enterprise deployment options.
Still have questions? Visit our Contact Page or speak directly with our support team for personalized guidance on builds, upgrades, or bulk enterprise orders.
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